FAQ
Frequently asked questions
Where does your company ship to?
We currently ship to the 50 states, Puerto Rico, Canada (excluding PO Boxes), the UK, the Republic of Ireland, Sweden, Denmark, Australia, New Zealand, and France. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and remote areas up north in Canada. We're always ship orders with tracking numbers.
When will I get my orders?
Please note that until further notice shipping may be delayed as our partners comply with local Covid-19 regulations. All products are still being shipped as quickly as possible and will continue to ship as long as USPS, UPS, and Canada Post are operational.
Frequently purchased items usually ship within a few days of ordering, though it can sometimes take up to 1-2 weeks to ship some orders. If a customer orders multiple items, we'll ship them when all the items are ready. Our goal is to always have customer orders delivered as quickly as possible, but sometimes things can get delayed because products have to be manufactured before they can be shipped!
We take the number of products in an order and assume each product will take a business day to get made after purchase.
Production can be delayed by missing inventory from our ingredients suppliers, other successful campaigns that may be in production around the same time, or simple human error while preparing your custom order.
Please put your correct Address, Why?
This occurred due to an insufficient address. When filling out your information at check out, you must include your FULL address, don't forget your house/apt/unit/ect.
Lady Boss Artistry is NOT RESPONSIBLE for insufficient addresses submitted by the consumer.
Lost package?
Lady Boss Artistry is not responsible for any package lost in the mail by USPS. After we ship out your package it is now in the hands of USPS, UPS, Canada Post to deliver it to you. If this rare situation were to occur it would not be our fault. You would need to contact shipping carriers about a lost package.